Isabella Hotel & Suites Toronto, Toronto - Reviews, Room Options & Prices 2025

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About the Hotel

556 Sherbourne St, Toronto, Canada, M4X 1L3

Isabella Hotel & Suites, a historic 2-star property refurbished from its 1891 origins, features a fireplace in the lobby, 24-hour front desk, and complimentary newspapers in Downtown Toronto's cultural district.

Modern Room Amenities

The 38 air-conditioned guestrooms at Isabella Hotel and Suites feature coffee/tea makers, complimentary WiFi, and flat-screen TVs. Private bathrooms include complimentary toiletries and hair dryers.

Dining and Drinks

Gabby's restaurant serves American à la carte dinner, while guests can enjoy cocktails at the bar/lounge. A complimentary continental breakfast is served daily from 8:00 AM.

Services and Safety

The Isabella offers limo/town car service and coffee/tea in the common area. Safety features include a fire extinguisher, smoke detector, security system, and first aid kit.

Transit and Attractions

Located within a 3-minute walk from subway and bus stops, the hotel provides access to the CN Tower, Royal Ontario Museum, and Allan Gardens. The University of Toronto-St George Campus and Ryerson University are within a 15-minute walk.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Queen Room

Max:

2 persons

10 m²

Bed options:

1 Double bed

Shower

Heating

room details

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Standard Queen Room

Max:

2 persons

11 m²

Bed options:

1 King Size Bed

City view

Shower

Heating

room details

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Queen Suite

Max:

2 persons

17 m²

Bed options:

1 King Size Bed

City view

Heating

Bathtub

room details

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Getting around

A guide to all available transportation options

City Center

Toronto 1.2 mi

Airports

Billy Bishop Toronto City (YTZ) 4.0 mi

Pearson (YYZ) 19.7 mi

Train

Union Station 1.7 mi

Metro stations

Sherbourne Subway1000 ft

Bus

Bus stop 8.9 mi

Facilities

Experience a variety of amenities at the boutique hotel, crafted to ensure your comfort and unforgettable moments

Free Wi-Fi

Free Wi-Fi in rooms

Parking

CAD 30 per day

Baggage storage

24-hour services

24-hour reception

General

Non-smoking property
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Elevator
Fireplace

Services

Laundry
Newspaper service

Dining

Continental breakfast
Restaurant
Bar/ Lounge area
Coffee/Tea in lobby
Free breakfast

Spa & Leisure

Television in lobby

Room features

Free Wi-Fi in rooms
Air conditioning
Sitting area
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
Telephone

Room decor

Carpeted floor

Location

556 Sherbourne St, Toronto, Canada, M4X 1L3

Map view

556 Sherbourne St, Toronto, Canada, M4X 1L3

City landmarks

Shopping Area

CF Toronto Eaton Centre

1.4 mi

290 Bremner Blvd

CN Tower

2.0 mi

Aquarium

Ripley's Aquarium of Canada

2.0 mi

Market

St. Lawrence Market

1.5 mi

Museums

Royal Ontario Museum

4600 ft

Square

Nathan Phillips Square

1.3 mi

Museums

Casa Loma

1.8 mi

Gallery

Art Gallery of Ontario

1.4 mi

Baseball Stadium

Rogers Centre

2.1 mi

Parks

Allan Gardens

4300 ft

40 Bay St

Pro sports game

1.8 mi

Square

Yonge-Dundas Square

5000 ft

Farm

Riverdale Farm

1.0 mi

9 Trinity St

Distillery Historic District

1.6 mi

235 Queens Quay W at Lower Simcoe St.

Harbourfront Centre

2.2 mi

Stadiums

Hockey Hall of Fame

1.6 mi

Libraries

Toronto Public Library

4600 ft

Historic Site

Evergreen Brick Works

1.0 mi

Museums

Bata Shoe Museum

1.5 mi

317 Dundas St W

The AGO, Art Gallery of Ontario

1.4 mi

Mall

Yorkville Village

4600 ft

Parks

Queen's Park

1.3 mi

Public Building

Toronto City Hall

1.7 mi

Museums

George R. Gardiner Museum of Ceramic Art

4600 ft

Shopping Area

Manulife Centre

4600 ft

Museums

Mac Kenzie House Historic

5000 ft

Public Building

Ontario Legislative Building

1.3 mi

Phoenix Concert Theatre

4300 ft

University

University of Toronto

1.6 mi

Night club

Buddies in Bad Times Theatre

5000 ft

Nearby

Rogers Communications

1500 ft

Restaurants

Maja Indian Cuisine

1200 ft

345 Bloor St E

Pie Squared

1300 ft

366 Bloor St E

Mr. Jerk

1500 ft

209 Wellesley St E

The Croissant Tree

2300 ft

625 Church St

Church Street Espresso

1800 ft

585 Church St

Fabarnak

2300 ft

519 Church St Main Floor of The 519 Community Centre

Panago Pizza

2800 ft

560 Parliament St

Absolute Bakery & Cafe

2700 ft

589 Parliament St

Tacorrito

2700 ft

556 Church St

Reviews and Ratings

Feedback from previous guests about their experience.

82%

enjoyed the hotel and would happily stay again

8.2/10

Great

Rooms

5.4

Location

6.2

Service

5.4

Dining

6.4

3/5 based on 400 reviews

#113 of 142 hotels in Toronto based on Tripadvisor

Bill

United States of America, March 2025

7.2/10

My stay at Isabella Hotel & Suites was a mix of charm and disappointment. The location had potential, being near local attractions, but the condition of the hotel was quite lacking. While the reception area presented a nice initial impression, my room was far from perfect, showing signs of neglect and needing some serious upkeep.

Rooms

5.0

My room was not well cleaned; there were bits of hair and dust in the bathroom, and I even found a towel left hanging. The bathroom was too small and the shower tiles had visible mildew. Not exactly the cozy escape I was hoping for.

Service

5.0

Check-in felt rushed, and the clerk seemed stressed. However, by checkout, they were more pleasant. I didn't get much interaction aside from that, which could have contributed to my overall impression.

Location

5.0

The hotel's location is decent as it's near sightseeing attractions and the subway station. Yet, the area felt unsafe after dark, which was a significant downside for me.

Dining

5.0

I did not try the complimentary breakfast or coffee provided in the room. Just looking at the room cleanliness, I didn’t feel inclined to indulge in the dining options.

Facilities

5.0

Facilities were basic, with a limited number of parking spots available at an extra cost. I noticed signs of water damage in the bathroom, which contributes to a feeling of a lack of proper maintenance.

George

United States of America, March 2025

5.0/10

My stay at the Isabella Hotel had its ups and downs. The location was quite convenient for accessing downtown, though the cleanliness left a bit to be desired. I found the staff friendly, but the service could have been more attentive with room cleaning. Overall, it filled my needs, but I wouldn't recommend it for longer stays.

Rooms

5.0

The room was small but clean. however, I noticed that the floors weren't well cleaned despite repeated requests.

Service

5.0

The reception staff were friendly, yet I experienced a lack of responsiveness. the housekeeping did not replenish basic items like toiletries.

Location

6.0

On the edge of town, the hotel offered easy access to public transport. it was a quiet street, though not the best area to explore after dark.

Dining

5.0

Dining options were decent with homemade soups. but the included meals could be limited in variety.

Facilities

5.0

The hotel had basic facilities like laundry and newspaper service. still, some areas felt outdated.

Antonio

United States of America, January 2025

6.6/10

My stay at the Isabella Hotel & Suites had its ups and downs. While the continental breakfast was plentiful and the hotel's historical charm was appealing, I faced several maintenance issues and an unwelcoming check-in experience. Overall, it's a mixed bag that left me wanting more.

Rooms

5.0

Although the room had adequate size, I found it quite dark, and there were noticeable cleanliness issues including hair and dust in the bathroom. The layout was cramped, making it uncomfortable during use.

Service

5.0

The front desk staff seemed overworked and lacked the friendly engagement I expected. However, I noticed they appeared more pleasant at checkout.

Location

6.0

The hotel's location near the TTC subway station was convenient for exploring nearby attractions, but it felt somewhat on the edge of town.

Dining

6.0

The complimentary breakfast was bountiful, allowing me to enjoy my meal while catching up on the news, which was a nice touch during my stay.

Facilities

6.0

The hotel offered basic facilities, including laundry and newspaper service, but it felt like it lacked the polish of a true boutique hotel.

Clyde

United States of America, October 2024

6.6/10

My stay at the Isabella Hotel & Suites had its ups and downs. While the staff were friendly and the location was convenient for exploring downtown, I dealt with some maintenance issues in my room that dampened the experience. It’s a decent choice if you're primarily looking for a place to sleep after a day of exploring, but cleanliness could use improvement.

Rooms

6.0

The room had a nice smell when I first entered, but I found a couple of hairs and some stains on the bed. Also, my coffee maker created quite a mess before a new one was finally brought to my room.

Service

6.0

The front desk staff were nice and gave helpful advice about local attractions. However, it seemed like there was often only one person managing check-ins and questions at a time.

Location

7.0

The hotel is conveniently located close to a subway station and nearby restaurants, making it easy to get around and explore the city, including sights like the Danforth Music Hall.

Dining

6.0

I appreciated that breakfast was included in my stay and there was an attached restaurant, making dining easy. The food options were decent, though I didn’t try anything particularly fancy.

Facilities

6.0

The hotel offers basic facilities like laundry service and vice versa, which I found useful during my stay, but nothing stood out as really good.

John

United States of America, October 2024

6.6/10

My stay at Isabella Hotel & Suites was a mixed bag. The location was convenient, right next to Sherbourne Station, which made getting around easy. I enjoyed the simple, quiet atmosphere and the nearby amenities like restaurants and a supermarket. However, I had some issues with cleanliness in my room and the shower. Overall, it was fine, but there is definitely room for improvement.

Rooms

6.0

The room itself was okay, but I had a problem with cleanliness on one occasion and the shower door wasn't sealing properly, leaving the floor wet after every shower.

Service

6.0

The staff were friendly, but they lacked sufficient tourist information, which was disappointing.

Location

7.0

The hotel's location on the edge of town was decent, right next to a subway station, making transportation a breeze.

Dining

10.0

Gabby's, the restaurant in the hotel, offered tasty pub fare. I had a great experience there, enjoying the bruschetta and grilled chicken fajitas.

Facilities

7.0

The amenities included services like laundry and newspapers, which were handy, though I didn't use them much during my stay.